A message from our CEO, Mark Scott. As we face the unprecedented situation with COVID-19 we wanted to assure you that Cantium are committed to supporting your school or academy and to advise you of the business continuity measures that we have in place to ensure continuity of service.   At Cantium, our technology allows… Continue Reading Protecting What’s Important: Cantium Service Update

  Welcome to your weekly EIS Bulletin!    We appreciate how busy your inbox can become, so EIS will only send out Support & News messages every Thursday.  If there is something critical that our customers need to know immediately, we will of course send a message straightaway – that way you will know the EIS… Continue Reading Weekly Bulletin 23 May 19

  Welcome to your weekly EIS Bulletin!  We appreciate how busy your inbox can become, so EIS will only send out Support, Training & News messages every Thursday. If there is something critical that our customers need to know immediately, we will of course send a message straightaway – that way you will know the… Continue Reading EIS Weekly Update – 28 February 19

Following on from the SIMS user forum which we held on the 30th November in Ashford, the Education Systems Team have produced an FAQ document to answer the questions that were raised by schools during and after the forum. This document is linked below:   FAQs from the SIMS User Forum – Nov. 2018  … Continue Reading SIMS User Forum FAQs – November 2018

The latest SIMS user forum was held last Friday at the Ashford International Hotel, with around 100 delegates coming to hear about how SIMS can support schools with their GDPR (General Data Protection Regulation) policies.   With the venue decorated for Christmas there was a festive feel to the event, and delegates watched some of… Continue Reading SIMS User Forum – November 2018

*This issue was resolved on 20/1/18*   A regular security update has recently been applied to the core WordPress program. Unfortunately, this update has also introduced a bug to your websites. When creating or editing site pages you are currently unable to make any colour changes. This is only an issue if you want to deviate… Continue Reading Schools and Parish Councils – WordPress Colour Issue Following Security Update

In January 2018, HP announced a worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries. The potentially affected batteries were shipped with specific HP ProBook (64x G2 and G3 series, 65x G2 and G3 series), HP x360 310 G2, HP ENVY m6, HP Pavilion x360, HP 11 Notebook Computers… Continue Reading HP Recall Announcement for Notebook Computer and Mobile Workstation Batteries

EIS and Kent Sport are pleased to announce our competition winner – Brent Primary School in Dartford, Kent – who win a class trip to Flip Out Trampoline Park in Chatham.  The school have won a class trip to Flip Out including coach transportation and lunch – we know the children will have a great… Continue Reading Congratulations to Brent Primary School – Winners of a Class Trip to Flip Out!

As part of your WordPress Maintenance and Support Contract, EIS monitor and update the plugins used to add functionality to your website.   We have been informed that the maintenance and support of the “Google Doc Embedder” will shortly be unsupportable due to a base technology change.   Therefore, we have taken the decision to install… Continue Reading Schools and Parish Councils – WordPress Plugin Change

Malware, especially ransomware (the act of encrypting files and demanding money for the decryption) attacks has been in news increasingly over the past few months. Given this, EIS thought it timely to remind customers of some basic precautions and best practices that can help mitigate these attacks. Software Updates Recent attacks such as WannaCry and… Continue Reading Malware Prevention Tips