EIS Weekly Update – 10 October 19


Welcome to your weekly EIS Bulletin! 


We appreciate how busy your inbox can become, so EIS will only send out Support & News messages every Thursday. 

If there is something critical that our customers need to know immediately, we will of course send a message straightaway –

that way you will know the EIS email needs urgent action.


Below we have summarised what is new this week… if you have any queries, please get in touch!



Training & Events

View all EIS Training Courses on http://www.kentcpdonline.org.uk/

Options Online Programme


EIS will be running a FREE Webinar on Friday 11 October from 3:30pm until 4:00pm, to show schools the options online programme, and some of the functionality it can provide.

This is aimed at schools that run an options process in any year group, and will give a flavour of how it can be used.


In order to register for this please go to the following link and submit your details:

Registration URL: https://attendee.gototraining.com/r/2697712650427452929
Training ID: 391-382-172



Extra Afternoon Session Added – S341 SIMS School Workforce Census (Staff) Seminars – To help schools to complete the School Workforce Census (November)



Delegates will get the census processes explained in the seminar and some of these will be demonstrated. There will also be an opportunity to network with others.

The target audience, for these seminars, is the staff in school who will be completing the census, or any others with a particular interest in the census process.



SIMS Interventions

EIS are holding a FREE webinar on Wednesday 16 October between 3.30 until 4.00pm to show how SIMS interventions could be used to track KS4 and 5 revision sessions. The session will demo how this can be done and how interventions can track progress.


In order to register for this please go to the following link and submit your details:

Registration URL: https://attendee.gototraining.com/r/5283871751718424578

Training ID: 994-439-308




Hot Off The Press!

Urgent – Issue With Discover

Following an issue with Discover for a number of schools on the EIS Hosting Service we will be making the service unavailable this weekend to resolve. SIMS, Discover, FMS and the Hosting platform will be unavailable to customers from Friday 11 October 17:00 pm to Monday 14 October 06:00am. We thank you for your patience during this time.


Capita Release – Fileset 1306

Fileset 1306 has now been released from Capita and is available on the EIS Support Portal for any schools that are experiencing census error 2717. Please import the fileset into SIMS and re-run the census return.”


Capita Release Patch to Clear Errors 3046 & 3047

Capita has released patch 25301 to allow schools to clear errors 3046 & 3047 and EIS have released this to schools via Solus3. Please run the patch and then follow the instructions on how to add students to the previous academic year prior attainment screen.



If you have any queries or questions, please contact EIS on 0300 065 8888 or email support@eisit.uk



For further information and to get in touch:

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