EIS Weekly Update – 11 July 19


Welcome to your weekly EIS Bulletin! 


We appreciate how busy your inbox can become, so EIS will only send out Support & News messages every Thursday. 

If there is something critical that our customers need to know immediately, we will of course send a message straightaway –

that way you will know the EIS email needs urgent action.


Below we have summarised what is new this week… if you have any queries, please get in touch!



Support Information

View all EIS Support Information on our Support Portal

Available to Contract Customers only – please contact EIS to discuss our support services




Training & Events

View all EIS Training Courses on http://www.kentcpdonline.org.uk/

S340 SIMS School Census (Pupils) Seminars – To help schools to complete the Autumn School Census (October)


S341 SIMS School Workforce Census (Staff) Seminars – To help schools to complete the School Workforce Census (November)


S316 SIMS User Forum – Focusing on SEN and how SIMS can help schools to record information and reduce the administrative burden of this process


Please book your place online at www.kentcpdonline.org.uk for any of the above events.




Hot Off The Press!


SIMS Summer 2019 Upgrade

Capita have now released the upgrade files for the SIMS and Discover Summer 2019 release.  


Non Hosted Schools:

Please follow the following notices to complete the SIMS and Discover upgrades as required on your school server:

SIMS Summer 2019 Release – Information Notice 19-E039

SIMS Discover Summer 2019 Release – Information Notice 19-E040


Please Note: Schools using the Kent Learning Zone (KLZ) to connect remotely to their SIMS database: It is important that schools using KLZ to access their SIMS database remotely via the Internet should upgrade their SIMS system as near as possible to the date that EIS will be updating the remote connection element that is part of KLZ, otherwise schools will not be able to access SIMS remotely.   If schools do not upgrade their SIMS as soon as possible after 17:00 on 12 July 2019,  they will not be able to access SIMS remotely until the school SIMS is at the same version as the KLZ servers.  EIS will be updating the remote connection between 17:00 on Friday 12 July 2019 and 06:00 on Monday 15 July 2019.


EIS Hosted Schools
EIS SIMS Hosting customers should be aware that EIS will be upgrading the EIS Hosting Service between 17:00 on Friday 12th July and 06:00 on Monday 15th July 2019.

This means you will not be able to access the entire EIS Hosting Service during this time including, SIMS/ Discover or FMS.

The SIMS Discover Summer 2019 release will also be carried out during the same weekend to ensure the versions compatibility.


IMPORTANT NOTE:- Hosted schools will have to Import the latest version reports on Monday 15th July, there is Information Notice 18-E031 which can be followed in order to complete this. This process is no longer completed as part of the EIS Hosting Service upgrade.


If you have any queries or questions, please contact EIS on 03000658888 or email support@eisit.uk


For further information and to get in touch:

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