EIS Weekly Update – 12 December 19


Welcome to your weekly EIS Bulletin! 


We appreciate how busy your inbox can become, so EIS will only send out Support & News messages every Thursday. 

If there is something critical that our customers need to know immediately, we will of course send a message straightaway –

that way you will know the EIS email needs urgent action.


Below we have summarised what is new this week… if you have any queries, please get in touch!



Support Information

View all EIS Support Information on our Support Portal

Available to Contract Customers only – please contact EIS to discuss our support services

The School Census button on the Support Portal is now live ready for the census on Thursday 16 January. Information and documentation will be updated during the coming weeks to make sure that schools are prepared for timely submission of their return.


The following documents have recently been uploaded:



We will be running a Primary School Census Webinar on Thursday 9 January, 2020 aimed at staff looking for a refresher. Please see the Training section below.


We also offer consultancy visits for new staff who have little or no experience of running a census in SIMS – please log a request with the Service Desk on 0300 065 8888 or email support@eisit.uk if you are interested.



Training & Events

View all EIS Training Courses on http://www.kentcpdonline.org.uk/

Upcoming Courses



Completing the Spring 2020 School Census – Primary

EIS are hosting a FREE webinar on SIMS School Census

Please register for the Completing the Spring 2020 School Census – Primary Webinar on Thursday 9 January, 2020 from 11:00 – 11:45 AM at:



The Webinar will show how to complete the Spring 2020 School Census, including importing updated filesets.

After registering you will receive a confirmation email containing information about joining the training.



Hot Off The Press!

SIMS User Forum – Presentation Slides

The presentation slides from the SIMS User Forum (SEN focus) that took place on Wednesday 27 November are now available on the Support Portal along with supporting documentation. As the forum was so well received by schools we are considering repeating the event in West Kent. Details to follow in the new year.


SIMS – Customer Survey

As part of our continued service improvement we would really welcome your feedback on the service that the SIMS team provide.

Please could you take 2 minutes out of your day to complete a very quick survey?


Please click on this link to complete the survey – https://forms.office.com/Pages/ResponsePage.aspx?id=CIyzJRprpUWVU-mXyItG0SYxNHsRFktAkNRsB0vOcp5URUtIMEc2WVhPNE5HOVRYRUdBOUVTRTlHSy4u

Thank you


This will be our last Weekly Bulletin until the New Year so we would like to take the opportunity to wish you a very Merry Christmas and a Happy New Year.


For further information and to get in touch: