EIS Weekly Update – 2 January 2020


Welcome to your weekly EIS Bulletin! 


We appreciate how busy your inbox can become, so EIS will only send out Support & News messages every Thursday. 

If there is something critical that our customers need to know immediately, we will of course send a message straightaway –

that way you will know the EIS email needs urgent action.


Below we have summarised what is new this week… if you have any queries, please get in touch!



Support Information

View all EIS Support Information on our Support Portal

Available to Contract Customers only – please contact EIS to discuss our support services



The School Census button on the Support Portal is now live ready for the census on Thursday 16 January. Information and documentation will be updated during the coming weeks to make sure that schools are prepared for timely submission of their return.


The following documents have recently been uploaded:



We will be running a Primary School Census Webinar on Thursday 9 January, 2020 aimed at staff looking for a refresher. Please see the Training section below.


We also offer consultancy visits for new staff who have little or no experience of running a census in SIMS – please log a request with the Service Desk on 0300 065 8888 or email ictservicedesk@cantium.solutions if you are interested.




Training & Events

View all EIS Training Courses on http://www.kentcpdonline.org.uk/

Upcoming Courses



Completing the Spring 2020 School Census – Primary

EIS are hosting a FREE webinar on SIMS School Census – Thursday 9 January 2020


Please register for the Completing the Spring 2020 School Census – Primary Webinar on Thursday 9 January, 2020 from 11:00 – 11:45 AM at: https://attendee.gototraining.com/r/6259823564855796226


The Webinar will show how to complete the Spring 2020 School Census, including importing updated filesets.

After registering you will receive a confirmation email containing information about joining the training.



Hot Off The Press!


End of Support for SLG

Please could schools that use SLG read the following information from Capita regarding the end of support for SLG by clicking on the link; https://capita-mailer.co.uk/1WXN-6N003-C9T28OLRA0/cr.aspx  



S316 SIMS User Forum – Focusing on SEN and how SIMS can help schools to record information and reduce the administrative burden of this process.


Please book your place online at http://www.kentcpdonline.org.uk/ for the above event.



SIMS – Customer Survey

As part of our continued service improvement we would really welcome your feedback on the service that the SIMS team provide.

Please could you take 2 minutes out of your day to complete a very quick survey?


Please click on this link to complete the survey – https://forms.office.com/Pages/ResponsePage.aspx?id=CIyzJRprpUWVU-mXyItG0SYxNHsRFktAkNRsB0vOcp5URUtIMEc2WVhPNE5HOVRYRUdBOUVTRTlHSy4u

Thank you



Please note the following email addresses have changed to reflect that EIS is part of Cantium Business Solutions. Please update your address books:

eis.info@cantium.solutions replaces info@eisit.uk

ictservicedesk@cantium.solutions replaces support@eisit.uk



For further information and to get in touch: