EIS Weekly Update – 27 February 20


Welcome to your weekly EIS Bulletin! 


We appreciate how busy your inbox can become, so EIS will only send out Support & News messages every Thursday. 

If there is something critical that our customers need to know immediately, we will of course send a message straightaway –

that way you will know the EIS email needs urgent action.


Below we have summarised what is new this week… if you have any queries, please get in touch!



Support Information

View all EIS Support Information on our Support Portal

Available to Contract Customers only – please contact EIS to discuss our support services




Training & Events

View all EIS Training Courses on http://www.kentcpdonline.org.uk/

Upcoming Courses



Webinar – Managing Apprentices in SIMS Personnel

EIS are hosting a FREE webinar on how to record Apprentices in SIMS Personnel, including setting up and maintaining an Apprentice Service Term.


This is scheduled for Thursday 27 February 3.30pm to 4pm.

To register, please click on the link below.



This webinar will take you through the process of adding an Apprentice Service Term to SIMS, maintaining the Service Term with annual pay increases and attaching Apprentice contracts to the relevant staff.

Please note: These Webinars are for contracted customers only as part of their SLA. We will be checking the list of registrants to ensure their schools have a contract, and if they don’t then the registration will be unapproved.

If you would like to have a contract in order to access these webinars then please contact the Service Desk on 0300 065 8888 or email ictservicedesk@cantium.solutions



S316 SIMS User Forum – Focus on Recording Behaviour in SIMS – FREE for Customers with an EIS Contract


Please book your place online at CPD Online for the above event.




Hot Off The Press!


SIMS Customer Survey

As part of our continued service improvement we would really welcome your feedback on the service that the SIMS team provide.

Please could you take 2 minutes out of your day to complete a very quick survey?

Please click on this link to complete the survey: https://forms.office.com/Pages/ResponsePage.aspx?id=CIyzJRprpUWVU-mXyItG0SYxNHsRFktAkNRsB0vOcp5URUtIMEc2WVhPNE5HOVRYRUdBOUVTRTlHSy4u


Thank you



End of Support for SLG (SIMS Learning Gateway)

Schools that use SLG please read the following information from Capita regarding the end of support for SLG by clicking on the link https://capita-mailer.co.uk/1WXN-6N003-C9T28OLRA0/cr.aspx  



For further information and to get in touch: